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CRM OPTIMISATION AND SUPPORT

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PROVIDING ONGOING CRM OPTIMISATION, SUPPORT AND SERVICES

Optimizing your CRM system and providing thorough training are crucial to maximise its potential. Effective training ensures your sales team, marketing department, and customer service team are proficient in using the CRM tool. This proficiency is vital for accurately targeting potential customers and streamlining the sales process. Using CRM software to automate and personalize the customer journey enhances customer engagement and experience. Regular analysis and segmentation of customer information refine your sales funnel and marketing campaigns. Having our CRM consultants on hand helps leverage every aspect of your CRM solution, converting more leads and ensuring a positive customer interaction.

BRIGHT DIALS CAN HELP YOUR TEAM IN THE FOLLOWING AREAS:
  • CRM Strategy
  • CRM Audit
  • Sales, marketing and operational workflow design
  • Sales process design and implementation
  • 3rd party or bespoke API integrations
  • Data segmentation
  • Data enhancement
  • Email verification
  • Email template design 
  • Email marketing strategy and implementation
  • Dynamic content configuration
  • A/B testing 
  • Analytics and insight reporting
  • Staff Training
  • System support 
  • User configuration
WHY CHOOSE BRIGHT DIALS TO OPTIMISE YOUR CRM?
  • KNOWLEDGE - We bring a wealth of experience from all our clients and the platforms we have worked with

  • TRAINING SKILLS - We train your teams to continuously grow and expand their knowledge

  • EXPERTS - We provide specialists to fill any internal gaps

  • FLEXIBILITY - Our retainers allow you to switch between strategy, training, support or marketing services. 

WE NEVER TAKE A ONE-SIZE-FITS-ALL APPROACH BECAUSE EVERY BUSINESS IS DIFFERENT.

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If you work with Bright Dials you’re in very capable, knowledgeable hands, no task is too big or too small.

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EMILIE LASHMAR

Creative Director, PLATF9RM
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Bright Dials helped clarify and educate us on the processes we needed to do. Their attention to detail and approach to working with our other suppliers was invaluable. We would have no hesitation in recommending Bright Dials to anyone.

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Alison Tidball

Operations Director, TNM Coaching